KEEPING YOUR PET FROM ALL HARM AWAY
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PRIVACY POLICY
This Privacy Policy describes how Roofus treats customer personal information on the websites and mobile apps where it is located (in this policy we call these our Platforms). Your use of this platform indicates you agree to our collection, use, and disclosure of your information as described in this Privacy Policy.
We collect information from and about you.
- Contact Information: We collect your name and mailing address if you register with us. We also collect email addresses and phone numbers. If you register, we will also have you create a password.
- Information You Submit Online: This includes information you post when you interact with us on social media platforms.
- Demographic Information and Product Preferences: This includes collecting your age and gender.
- Device and Location Information: We collect the type of device you use to access our Platform and information about the type of browser you are using. We may also collect your device identification number if you use our app. We may look at how often you use the app and where you downloaded it.
We collect information from you in different ways.
- Directly From You: This includes when you create an account or purchase a product. We also collect information if you contact customer service or sign up for our newsletter.
- Passively: We use tracking tools like browser cookies and web beacons. We collect information about users over time when you use our Platforms.
- From Third Parties: This includes social media platforms and friends who use our “email a friend” feature.
We combine information we collect from different sources.
We combine offline and online information, across multiple devices, and with information we get from third parties.
We use information as disclosed and described here.
- Providing Products and Services: This includes sending you products you purchase or processing a return.
- Improving Our Products and Platforms: We may use your information to make our Platforms or products better and to customize your experience with us.
- Responding to Your Requests: This includes responding to customer inquiries.
- Communicating With You: We may communicate with you about your account or our relationship, including order status and updates.
- Marketing Purposes: We may provide you with information about new products and special offers.
- Security Purposes: We may use your information to protect our company and our customers.
We share information with third parties.
- Service Providers: We share information with payment processors and advertising and marketing service providers.
- Legal Compliance: We will share information if we think we have to in order to comply with the law or to protect ourselves.
You have certain choices about how we use your information.
- Opting Out of Marketing Emails: You can opt out of receiving our marketing emails by following the instructions in any promotional message you get from us.
- Controlling Cookies and Tracking Tools: Your browser may give you the ability to control cookies or other tracking tools.
We may link to platforms or have third-party tools on our platforms we don’t control.
If you click on a link to a third-party site, you will be taken to a site we do not control. We are not responsible for the privacy practices of third parties.
You can contact us if you have questions.
If you have additional questions about our privacy practices, you can email us at roofus@support.com.
We may change this Policy.
From time to time, we may change our privacy policy. We will notify you of any material changes to our Policy as required by law. We will also post an updated copy on our Platforms. Please check our Platforms periodically for updates.
